Bank of Scotland branch closures

Wednesday April 5th 2017

Bank of Scotland

Local MSP Christine Grahame has raised concerns about the closure of local Bank of Scotland branches, announced today. The bank is planning to close branches in Gorebridge, Lauder and West Linton over the coming months.

Commenting Ms Grahame said:

“I understand that many people are increasingly moving away from in branch banking, however it is important to remember that some people are not able to do so. Some older or vulnerable people are not able to switch to digital or telephone banking and it’s important to take that into account. A phoneline for calls or internet is not free after all. In addition, local businesses still require to bank cash personally.

“I have been informed that current customers accounts will be transferred to their nearest branch in either Dalkeith, Galashiels or Penicuik, which could mean a significant journey for some, and if you don’t drive then public transport is not exactly handy.

“I am seeking reassurance that appropriate steps will be taken to ensure such customers are able to access the banking services they need. As well as services through the Post Office, I know Bank of Scotland is already looking at providing mobile branches and while these are better than nothing they are not the most reliable.”

Gorebridge customers will have their accounts realigned to the following branches Dalkeith High Street (4.15 miles away), Lauder to Galashiels Channel Street (10.32 miles away) and West Linton to Penicuik (8.3 miles away)

Closure dates are Gorebridge – 3rd July 2017, Lauder – 24th October 2017 and West Linton – 4th July 2017

The Bank of Scotland has consulted Accord and Unite prior to today’s announcements regarding affected staff. They aim to redeploy all colleagues affected by this announcement, and who wish to remain with the business, into an alternative role. Colleagues at closing branches will also be able to indicate an interest in being considered for voluntary redundancy.

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