Thursday April 13th 2023
A bin with the handles facing outwards away from any obstructions.
Written by Local Democracy Reporter, Paul Kelly
Scottish Borders Council has thanked the public for co-operating with a bins plea and also pledged to respond to some critical feedback.
The council posted an edict on its Facebook page last month appealing for members of the public to put out their bins properly with handles pointing in the right direction.
The original Facebook post said: “To help our waste and recycling collection crews handle your bins safely and efficiently, please remember to present them with the handles facing outwards away from any obstructions.”
But the appeal elicited a generally negative response from householders who accused the council of failing to practice what it preached.
The Facebook post even included a couple of photographs illustrating the ‘Right’ and ‘Wrong’ ways to put out bins.
The plea generated more than 150 comments – most not complimentary.
Some responders included photographs of their bins “left all over the place” after they had been emptied.
One responder posted: “Could you tell your workers to do the same then – it works both ways.”
Another said: “I usually have to collect my bin from a different postcode, but at least I put it out correctly.”
Now a council spokesperson has responded, saying: “We would like to thank members of the public for their cooperation relating to where bins are being placed for collection by our teams of operatives. It really is appreciated.
“As always we are listening to the feedback received and are constantly working to improve the standards of staff training including currently working on some updated service standards including covering how we should return bins after collection.”
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