ELCAP Care Inspection is ‘very good’

Tuesday February 20th 2024

January Staff Seminar

ELCAP staff at their January seminar.


Written by Midlothian View Reporter, Luke Jackson

ELCAP have shared the results for this year’s Care Inspectorate findings, retaining their grade 5 out of a possible 6 for the categories of wellbeing and leadership. An evaluation of ‘very good’, demonstrating major strengths in supporting positive outcomes for people.

The Care Inspectorate are the national regulator for care services in Scotland and scrutinises the quality of care with an aim of ensuring high standards are consistently met in the areas of wellbeing, leadership, team effectiveness, environment and the support offered.

The Care Inspectorate’s vision is that everyone experiences safe, high-quality care that meets their needs, rights and choices.

ELCAP received an overall grade 5 for wellbeing by successfully meeting the following criteria:

How well do we support people’s wellbeing?

– People experience compassion, dignity and respect – grade 5

– People get the most out of life – grade 5

– People’s health and wellbeing benefits from their care and support – grade 5

They were equally pleased to achieve an overall grade 5 for leadership, meeting the following criteria:

How good is our leadership?

– Quality assurance and improvement is led well – grade 5

Karen Cowe, Registered Manager at ELCAP said:

“I’m absolutely delighted with the grades we received from our recent inspection. It is testament to the support practitioners, operational leads and all of the staff involved in the inspection, that we have achieved grades of very good for the third year in a row.

“The dedication and commitment from all of our staff towards the individuals we support has been recognised by the care inspectorate which is amazing.

“We wouldn’t have these grades if it wasn’t for the wonderful team of staff, who always go the extra mile to achieve the best for the people we support. To receive this level of grades, especially during the difficult times of the past few years, is a fantastic achievement and one which I am very proud of.”

ELCAP are an East and Midlothian Charity supporting individuals with learning, physical and mental health disabilities, for more information visit their website www.elcap.org

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